August 17, 2021
Records, Records and More Records

Records, Records and More Records

Without records, your claim has an uphill battle from the start

When formulating a claim for compensation and extension of time on construction projects, one crucial ingredient in the mix is clear and concise records of the event[s] being complained of. Without records, your claim has an uphill battle from the start to convince the paying party to part with its cash and grant you the badly needed additional time to complete your works.

As Max Abrahamson famously once wrote:

“A party to a dispute, particularly if there is arbitration, will learn three lessons (often too late): the importance of records, the importance of records and the importance of records. It is impossible to exaggerate the extent to which lawyers can find unexpected grounds, often quite real, on which to cast doubt on evidence if it is not backed by meticulously established records.”

The records that should be kept for any construction and engineering project will vary according to the type, complexity and size of the project. Still, generally, they should include the following:  

  • The number of men on or off site, work progress and interruptions;
  • Activities on-site, identifying the relevant contractors/subcontractors (including other contractors engaged by the employer);  
  • Productivity and output, recorded against location and the relevant contractor/subcontractor;  
  • Operating plant and equipment: when they were delivered to and removed from site; the number of hours worked, idle or down time; hire charges, setting up costs and running costs;  
  • Information and approvals required and received;  
  • Instructions and orders given (written and oral);  
  • Test and inspections: when they took place and the results;  
  • Delays encountered; and  
  • Weather conditions.  

Records are in essence the ingredients a Claims Consultant needs to formulate a claim on behalf of its Clients. The better the records, the better the success rate the claim will have.

When keeping records, it can be helpful to know and understand what the records will be used for.

Loss and expense claims should reflect the additional costs which the contractor has incurred. Claims are commonly brought under one or more of the following heads:

  • increased preliminaries
  • overheads
  • wasted management time
  • loss of profit
  • loss of productivity or uneconomic working including matters such as increased workforce size; employ multiple work crews; do more of the works outside normal hours by overtime/shift working; pay more for materials/equipment costs; implement different working methods and doing works out of sequence
  • increased costs resulting from inflation
  • interest for non-payment of money
  • finance charges

To use the words of Max Abrahamson, don’t learn the importance of record-keeping when it’s too late.

For more information on the content of this Insight, please contact Peter McCarthy on 00353 86 7816358 or More details about Conlex Consulting and the services we provide can be found on

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